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Reimbursement Processor in Moline, IL at Acro Service Corporation

Date Posted: 11/29/2018

Job Snapshot

  • Employee Type:
  • Location:
    Moline, IL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Reimbursement Processor, Moline, IL

Processes daily reimbursement transactions received from channel partners in accordance with the Company's reimbursement administration policies and procedures; either for multiple factories and/or product lines in a language other than English, or covering all functional support areas of delivery records, warranty claims, and / or Product Improvement Program (PIP) claims and administration.

Provides equitable and timely reimbursement to channel partners, and safeguard Company assets.

Demonstrates knowledge based on experience to make higher level decisions on more complex machines and / or issues.

Processes channel partner and inter-company financial (debit and credit) transactions in a timely and accurate manner, related to department policies and procedures.

Assists company personnel and / or channel partners in using warranty systems and answers warranty or Product Improvement Program (PIP) related inquiries.

Processes reimbursement administration requests received from channel partners, field representatives, marketing units and factories.

May update web sites to insure accuracy of information in company databases, to enable reimbursement functional requirements.

Provides higher level support, which may include multi-lingual, software, and/or complex claim support, to assist channel partners, field representatives, marketing units and factories with inquiries related to reimbursement transactions and administration, using written, electronic and phone communications.

Demonstrates higher level of knowledge to assist dealer and company personnel to enable performance and completion of transaction processing and achievement of Reimbursement Department objectives.

Must read and speak French or Portuguese.

Additional experience in the following industries are also a plus but not a requirement: Agriculture, Aerospace, Military, Automotive, Health Insurance or Auto Insurance.

Familiarity with SAP and Microsoft Office are also preferred.

The Company is an Equal Opportunity Employer (EOE) and offers any job opportunity to any qualified candidate without regard to age, race, gender, national origin, physical appearance, sexual orientation, etc.